Types of Hospital Care

Acute Care

To find out how well hospitals rate on acute care, click here and then select "Acute Care" from the drop-down list on the next page

Maternity & Paediatric Care

Maternity and paediatric care fall under acute care (generally short overnight stays for serious health problems).  This website rates how well hospitals deliver maternity care based on adverse events experienced by women undergoing labour and delivery.  It also rates how well hospitals deliver paediatric care based on the parent's or guardian's satisfaction with various aspects of care delivered to their child (ages 0 to 17 years old).

To find out how well hospitals rate on maternity and paediatric care, click here and then select "Maternity & Paediatric Care" from the drop-down list on the next page

Chronic & Complex Care

Chronic and Complex Care (or "Complex Continuing Care") provides services for patients with medically complex conditions who no longer need acute care, but whose condition still requires a hospital stay, including regular on-site physician care and assessment, and active care.  This website rates how well hospitals deliver chronic and complex care based on eight indicators evaluating patient and family satisfaction, as well as four indicators measuring clinical outcomes such as the use of physical restraints and new falls by patients. 

To find out how well hospitals rate on chronic and complex continuing care, click here and then select "Chronic & Complex Care" from the drop-down list on the next page

Emergency Care

While a patient is in the emergency department, doctors and nurses may be diagnosing or treating his/her condition, or ordering tests and waiting for results in order to determine what treatment to provide.  This website rates how well hospitals deliver emergency care based on patient satisfaction and wait times.  Note that wait times on this website are not real-time data and should not be used to assess the time you may spend in the emergency department today.

To find out how well hospitals rate on emergency care, click here and then select "Emergency Care" from the drop-down list on the next page

Mental Health Care

Mental illnesses, also called psychiatric disorders, are similar to physical illnesses in that they may manifest themselves in different forms and to varying degrees. Included under this chronic disease group is schizophrenia, mood disorders, anxiety disorders, eating disorders, concurrent disorders (a condition in which a person has both a mental illness and a substance use problem), and dual diagnosis (an individual with a mental illness and a co-occurring developmental disability). General hospital psychiatric units provide assessment, stabilization and discharge planning for individuals who experience acute, severe psychiatric-related problems, while specialty hospitals provide more comprehensive care to individuals with more complex needs requiring longer lengths of stay.  This website rates how well these hospitals deliver mental health care services based on patient perception of care and patients discharged against medical advice.

To find out how well hospitals rate on mental health care, click here and then select "Mental Health Care" from the drop-down list on the next page

Rehabilitation Care

Rehabilitation is a progressive, dynamic, goal-oriented and often time-limited process that enables an individual with an impairment to identify and reach his/her optimal mental, physical, cognitive and/or social functional level.  A key component in assessing rehabilitation performance is the client’s perspective, which is integral to rehabilitation’s client-centred approach of considering what parts of care matter most to the clients.  This website rates how well hospitals provide rehabilitation based on five client perspective indicators.

To find out how well hospitals rate on rehabilitation care, click here and then select "Rehabilitation Care" from the drop-down list on the next page